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Business Phone Solutions

  • Introduction

    Our Choice for Your Business Telephone Solution

    The Silver Cloud Business has partnered with Viegli to provide a business telephone solution to our clients. We love their offering so much that we use it in house. Viegli Voice is a cloud hosted PBX (private branch exchange) that provides companies with a totally flexible business telephone system that can be used anywhere there is an internet connection. What is more, Viegli Voice seamlessly integrates with Qunifi Call2Teams allowing the PBX to be extended to using Microsoft Teams as a phone extension.

    Introduction

  • The benefits

    The Benefits of Using Viegli for Your Business Telephone Solution

    The Viegli Voice offering also includes:

    • Company auto-attendant (press 1 for sales, press 2 for support etc)
    • Visual voicemail
    • Call recording
    • Integrated presence
    • Outlook integration
    • “All you can eat” voice calls

    Viegli Voice uses Tier 3 data centres and carriers providing a service with a 99.9% up time guarantee.

  • Flexibility

    Integrating Mobiles Into Your Business Telephone Solution

    Many businesses provide their staff with a business mobile which means that staff often have to juggle two mobile phones. Instead, we would recommend providing staff with a stipend to use their own mobile and instead to install the Microsoft Teams application configured with Call2Teams which then allows them to carry one mobile but to still have a company number associated.

  • The benefits

    How Microsoft Teams Can Make Mobiles an Extension of Your Business Telephone System

    • You don’t have to purchase or manage any hardware or mobile phone contracts
    • Members of staff are happy that they only carry one mobile whilst also receiving a stipend to cover the running costs
    • They have a business number or phone extension that can be called wherever they have a mobile data signal.
    • Save money in terms of running costs and management. It is simple by allowing the company to control the Microsoft applications (such as Teams) on the mobile device. If the member of staff leaves the business, the applications on their mobile can be remotely disabled without having any other impact on the mobile device.

Featured Case Study

  • Sector / Charity

    What our clients say - Salisbury Foodbank

    Maria Stephenson - Salisbury Foodbank Manager

    Silver Cloud understood our needs as a small charity in a larger network of charities and have been instrumental connecting our core team and trustees via MS365, including training, network support and telephony. We are confident our documents are safe and secure. Silver cloud are not just at the end of the phone, they are physically by your side when you need them to be. Providing solutions to external internet outages to allow us to continue supporting people in crisis in our community. They have also been kind to gift us charitable laptops when our outreach has expanded. Our charity is driven to support local people, working alongside local business’ is just as important to us. Their engineers have become part of our extended foodbank family.

    What our clients say - Salisbury Foodbank

The Silver Cloud Business Can Help Transform How Your Business Operates and Collaborates.

Contact us today for more information or advice about Business Phone Solutions and how it can help benefit your business.

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