Tech Tip - How Monitoring And Maintenance Keeps Your Computers Secure

I was at a seminar once, where the speaker was talking about nipping a problem in the bud, deal with it whilst the problem is small, rather than let it grow and become more complex.  He used a really good metaphor of describing a monster destroying a city, he asked if it would be easier to stop the monster when it was small, a baby, or would it be easier to let it grow big and try to stop it then whilst it is on a rampage destroying the city.   

We all piped up it would be easier to deal with it whilst it was small.  You may be wondering why I am going down this rabbit hole, what has this got to do with computers?  

It's simple really, computers also suffer from problems, which, if left unchecked, can also grow into monsters that are much harder to tackle than if they were caught when they were small.  This is why The Silver Cloud Business offers management and monitoring for our customers.

1. Management that allows your environment to be kept up to date, ensuring that software is current and that security patches are being applies to plug any vulnerabilities that hackers might exploit.  
2. Monitoring that allows computers to be scanned to ensure their hardware is functioning correctly and to make any tweaks or replace anything that is failing before it becomes an issue, for example, we can detect if a hard disk is going to fail soon and can replace it before it fails and loses all its data, making it a far easier problem to resolve before it has failed than after.

The Silver Cloud Business offers two levels of monitoring and management, Basic and Premium.

Basic Management and Monitoring

This is where the computer hardware and the software they run are monitored and managed, patching industry standard applications from Microsoft and making sure the hardware is running as it should, making sure the hardware is running as it should, without any components failing.  

Premium Management and Monitoring

This is a more comprehensive service, which covers off the computer hardware and software, with more comprehensive software management, encompassing all software deployed on your computers , but also encompasses the network infrastructure with vulnerability scanning at the perimeter (penetration testing) as well as Microsoft 365 vulnerability and configuration scanning, which also ensures your computers are compliant with Cyber Essentials and Cyber Essentials Plus, making and maintaining accreditation easy for your business. 

These are very simplified descriptions of our monitoring and management service, if you would like more information, please call us on 01722 411 999 and we will happily provide more detail and a demonstration of how the service works.