<![CDATA[Blog]]> https://www.thesilvercloudbusiness.com/blog/rss Our Blog en Sat, 04 Jul 2026 02:01:53 +0000 Why IT Equipment Is Now So Much More Expensive — and Harder to Get https://www.thesilvercloudbusiness.com/blog/why-it-equipment-is-now-so-much-more-expensive-and-harder-to-get https://www.thesilvercloudbusiness.com/blog/why-it-equipment-is-now-so-much-more-expensive-and-harder-to-get <p>Back in April we warned that a technology drought was coming (<span style="text-decoration: underline;"><strong><a title="Kit going up in price" href="blog/a-technology-drought-is-coming-if-you-need-kit-buy-it-now-before-the-prices-shoot-up" target="_blank">read the article here</a></strong></span>), unfortunately our warning has now become reality.</p> <p>If you have tried to buy laptops, desktops, servers, storage or networking equipment recently, you may have noticed two things: prices are rising quickly, and delivery dates are becoming harder to rely on. This is not simply a case of suppliers putting prices up because they can. The IT hardware market is being squeezed by several pressures at once, and those pressures are now feeding through to businesses of every size.</p> <p><strong>The biggest driver behind this: AI is consuming the supply chain</strong></p> <p>The single biggest change is the explosion in demand for artificial intelligence infrastructure. AI systems require enormous amounts of computing power, memory and storage. That means hyperscale data centres are buying vast quantities of processors, high-performance memory, SSDs, hard drives, networking equipment and power infrastructure.</p> <p>For everyday business buyers, the problem is that many of the same components used in AI infrastructure are also used in ordinary laptops, desktops, servers and storage arrays. When the largest technology companies place huge forward orders, smaller buyers are left competing for reduced allocation. The result is longer lead times, shorter quote windows and less room for negotiation.</p> <p><strong>Memory and storage have become bottlenecks</strong></p> <p>Memory is one of the clearest examples of the squeeze. RAM, DRAM, NAND flash and SSD components are needed in almost every modern device, from entry-level laptops to enterprise servers. As AI demand has grown, manufacturers have shifted capacity towards higher-margin products such as high-bandwidth memory and server-grade components.</p> <p>That shift leaves less capacity for mainstream business equipment. Even when finished devices are available, the underlying component costs are higher. This is why price increases are appearing across PCs, workstations, servers, storage systems and upgrades such as SSDs and RAM.</p> <p><strong>Manufacturing capacity cannot expand overnight</strong></p> <p>It is tempting to assume that manufacturers can simply make more chips, drives and processors. In reality, semiconductor manufacturing is highly specialised, expensive and slow to scale. New fabrication capacity takes years to plan, build, equip and certify. Even when manufacturers invest heavily, that extra supply does not reach the market immediately.</p> <p>This creates a lag between demand and supply. AI adoption, cloud expansion and business refresh cycles can increase quickly, but production capacity responds much more slowly. During that lag, distributors and resellers face allocation limits, and customers experience delays.</p> <p><strong>Supply chains are still more fragile than they used to be</strong></p> <p>The IT industry has also become more aware of how fragile global supply chains can be. Many products rely on components sourced from multiple countries, assembled in another, shipped through global logistics networks and distributed through regional channels. Disruption at any point can affect availability.</p> <p>Commodity prices, currency movements, shipping costs, trade rules and tariffs can all affect the final price. Even if the headline cost of a laptop or server has not changed at the factory, the cost of getting it into the customer’s hands may have increased.</p> <p><strong>Suppliers are protecting themselves with shorter quotes</strong></p> <p>Another visible change is the shortening of quote validity periods. In calmer markets, a supplier might hold a price for weeks. In today’s market, component costs can change quickly, so suppliers are less willing to guarantee prices for long periods. This is why buyers may see quotes valid for only a few days, or stock disappearing before an order is approved.</p> <p>For organisations with slow purchasing processes, this creates a practical problem. By the time approval is granted, the original price or availability may no longer exist. Procurement teams need to move faster, plan further ahead and be realistic about substitutions.</p> <p><strong>Entry-level equipment is being hit especially hard</strong></p> <p>Rising component costs do not affect every product equally. Premium devices often have enough margin for manufacturers and suppliers to absorb some increases. Entry-level equipment has much tighter margins, so even a modest increase in memory, storage or processor costs can make a low-cost model uneconomic.</p> <p>This means businesses may find that budget laptops, low-end desktops and basic configurations are either less available or not as attractively priced as before. In some cases, it may be better value to buy a slightly higher specification machine that will last longer, rather than chase the cheapest option in a constrained market.</p> <p><strong>What businesses should do now</strong></p> <p>The best response is not panic buying, but better planning. Businesses should treat IT hardware as a strategic supply item rather than an occasional purchase. That means forecasting needs earlier, agreeing budgets sooner and avoiding last-minute procurement wherever possible.</p> <ul> <li>Plan refresh cycles at least several months ahead, especially for laptops, servers, storage and networking equipment</li> <li>Approve budgets early so orders can be placed while stock and pricing are still available</li> <li>Be flexible on equivalent models or specifications where the exact preferred item is constrained</li> <li>Standardise equipment where possible to simplify support, spares and purchasing</li> <li>Consider lifecycle value rather than only the lowest upfront cost</li> <li>Keep critical spares for essential infrastructure instead of relying on immediate availability</li> </ul> <p><strong>What does this mean for you business?</strong></p> <p>IT equipment is more expensive and harder to source because demand has changed faster than the supply chain can respond.</p> <p>AI infrastructure, data centre growth, memory shortages, manufacturing constraints and global trade pressures are all pushing in the same direction.</p> <p>For business buyers, the lesson is simple: plan earlier, move faster when quotes are issued, and expect hardware availability to remain unpredictable for some time.  If you would like more information or advice about asset management and future equipment lifecycle planning, call us on <strong>01722 411 999</strong></p> Wed, 01 Jul 2026 00:00:00 +0000 AI Is Finding Old Security Weaknesses. Is Your Business Ready? https://www.thesilvercloudbusiness.com/blog/ai-is-finding-old-security-weaknesses.-is-your-business-ready https://www.thesilvercloudbusiness.com/blog/ai-is-finding-old-security-weaknesses.-is-your-business-ready <p>Cyber security is changing fast. Artificial intelligence is now helping experts find security weaknesses hidden inside old software code — weaknesses that may have been sitting there unnoticed for years.</p> <p>The <strong>National Cyber Security Centre</strong> has warned that businesses should prepare for a coming “patch wave”: a rush of software updates designed to fix long-standing security flaws before criminals can take advantage of them.</p> <p><strong>Why this matters to you</strong></p> <p>You do not need to understand the technical detail. The important point is simple: if your computers, servers, software, firewalls, websites or cloud systems are not kept up to date, your business may be easier to attack.</p> <p>Updates are not just an inconvenience. They are often the lock change after someone has discovered how to open the door.</p> <p>When a security flaw becomes public, cyber criminals move quickly. Businesses that delay patching can become easy targets for ransomware, data theft, email compromise, downtime and reputational damage.</p> <p><strong>The risk is not theoretical</strong></p> <p>Many attacks do not start with a clever hacker targeting one company personally. They start with automated tools scanning the internet for known weaknesses.</p> <p>If your business is running outdated systems, old software or unsupported technology, you could appear on that list. Once attackers find a gap, the damage can be costly and fast.</p> <ul> <li>Lost files</li> <li>Locked systems</li> <li>Interrupted trading</li> <li>Angry customers</li> <li>Regulatory questions</li> <li>Expensive recovery work</li> </ul> <p>These are real consequences of leaving technology exposed.</p> <p><strong>What should you do now?</strong></p> <p>The priority is to know what you have, what is exposed to the internet, and what needs updating first. That includes laptops, servers, firewalls, email systems, cloud services, websites, remote access tools and business applications.</p> <ul> <li>Check which systems are out of date</li> <li>Patch critical updates quickly</li> <li>Replace software or hardware that is no longer supported</li> <li>Make sure backups, monitoring and protection are working</li> <li>Do not wait until something goes wrong</li> </ul> <p><strong>This is where we can help</strong></p> <p>You should not have to become a cyber security expert to keep your business safe. As a managed service provider, The Silver Cloud Business helps organisations understand their risks, keep systems up to date and reduce the chances of a costly security incident.</p> <p>If you are not already a customer, we can review your environment, identify outdated or unsupported technology, prioritise urgent updates and help put a practical patching plan in place.</p> <p><strong>Do not wait for the warning signs</strong></p> <p>The businesses that act now will be in a stronger position when the next wave of security updates arrives. The businesses that ignore it may only discover the problem after an attack, when the cost is far higher.</p> <ol> <li>We check what technology you have</li> <li>We find what is out of date or exposed</li> <li>We prioritise the biggest risks</li> <li>We help keep your systems patched and protected.</li> </ol> <p><strong>Protect your business before attackers find the gap</strong></p> <p>AI is helping uncover old security weaknesses faster than ever. That means businesses need to move faster too.If you are not sure whether your systems are up to date, supported or secure, now is the time to find out.</p> <p><strong>Call The Silver Cloud Business on 01722 411 999</strong> </p> <p>We can help you make sure your business is secure, your systems are up to date, and your risks are being dealt with before they become a serious problem.  </p> Wed, 24 Jun 2026 00:00:00 +0000 Proactive IT Monitoring Beats Waiting for Disaster https://www.thesilvercloudbusiness.com/blog/proactive-it-monitoring-beats-waiting-for-disaster https://www.thesilvercloudbusiness.com/blog/proactive-it-monitoring-beats-waiting-for-disaster <p>When it comes to IT services, prevention is always better than cure. Many businesses only think about monitoring after something has gone wrong: emails stop working, a server becomes unavailable, a PC is infected, or a Microsoft 365 account is compromised. By that point, the issue has already caused disruption, cost, risk, and reputational damage.</p> <p><strong>Proactive monitoring changes that</strong></p> <p>Instead of waiting for problems to affect users, it continuously watches the health, performance, and security of IT systems so that warning signs can be identified early. The sooner a problem is detected, the easier it is to contain, resolve, and prevent from becoming a serious incident.</p> <p><strong>The Cost of Reacting Too Late</strong></p> <p>Reactive IT support has its place, but relying on it alone means accepting avoidable downtime. A fault that could have been fixed in minutes may become hours of lost productivity. A suspicious sign-in that could have been blocked may become a mailbox breach. A single infected PC that could have been isolated may spread malware across a network.</p> <p>In most cases, IT problems do not appear from nowhere. There are usually early indicators: unusual login patterns, failed backups, storage alerts, slow devices, antivirus warnings, unexpected configuration changes, or abnormal network activity. Proactive monitoring turns these signals into action before users experience the consequences.</p> <p><strong>Microsoft 365 Security: Spotting Compromise Before Damage Is Done</strong></p> <p>Microsoft 365 is now at the centre of most organisations. It holds email, files, identities, collaboration tools, and business-critical data. That makes it a prime target for attackers. Modern hackers often do not break in by forcing their way through a firewall; they log in using stolen credentials, compromised sessions, weak permissions, or misconfigured access controls.</p> <p>This is why security monitoring for Microsoft 365 is so important. Bespoke monitoring tools can watch for suspicious activity such as impossible travel, unusual mailbox rules, unexpected admin changes, risky sign-ins, new forwarding rules, suspicious application consent, or changes to multi-factor authentication settings. These are the kinds of signals that may suggest an attacker has gained access and is preparing to act.</p> <p>Attackers often spend time quietly observing an environment before they do anything obvious. That delay gives organisations a valuable opportunity. If a compromised account or tenant behaviour is detected early, access can be revoked, passwords can be reset, sessions can be invalidated, and malicious changes can be reversed before data is stolen, emails are redirected, or wider compromise takes place.</p> <p><strong>AI Is Making Cyberattacks Faster, More Common, and More Complex</strong></p> <p>Artificial intelligence is also changing the threat landscape. Attackers can now use AI to create more convincing phishing emails, automate reconnaissance, generate malicious code, analyse targets more quickly, and adapt attacks at greater speed. What used to require more time, skill, and manual effort can now be scaled and refined much more easily.</p> <p>This means businesses are facing more frequent and more complex attacks. Phishing emails may be better written, fake login pages may look more convincing, and malware may become harder to spot using traditional methods alone. As attackers become faster and more automated, businesses need monitoring that can identify unusual behaviour quickly, not days or weeks after the damage has been done.</p> <p>That makes proactive monitoring even more important. If cybercriminals are using automation and AI to increase the speed and quality of their attacks, organisations need equally proactive defences that look for suspicious patterns, alert early, and support rapid intervention before an incident spreads.</p> <p><strong>Endpoint Monitoring: Stopping The Problem Before It Spreads</strong></p> <p>The same principle applies to client PCs, laptops, and other endpoints. A single infected device can quickly become a much bigger problem if malware is allowed to spread. Without proactive monitoring, an infection may only be discovered once files are encrypted, credentials are stolen, or other devices on the network are affected.</p> <p>Endpoint monitoring helps identify suspicious processes, malware detections, unusual device behaviour, missing updates, disabled protection, or signs of unauthorised access. Once detected, the affected device can be isolated, the threat can be removed, and further investigation can confirm whether anything else has been touched.</p> <p>This is the difference between dealing with one infected PC and dealing with a business-wide incident. Early identification limits the blast radius. It protects data, reduces downtime, and gives IT teams the chance to respond calmly and methodically rather than firefighting under pressure.</p> <p><strong>Proactive Monitoring Improves Reliability Too</strong></p> <p>Security is only one part of the story. Proactive IT monitoring also helps keep everyday services running smoothly. Monitoring can alert teams to low disk space, failing hardware, backup issues, certificate expiry, licensing problems, network outages, performance bottlenecks, and service degradation.</p> <p>These may sound like small technical details, but they can have a large business impact:</p> <ul> <li>A failed backup only becomes a crisis when data needs to be restored.</li> <li>A full disk only becomes urgent when an application stops working.</li> <li>A certificate expiry only becomes visible when users can no longer access a service.</li> </ul> <p>Monitoring helps resolve these issues before they affect the business.</p> <p><strong>From Firefighting to Continuous Improvement</strong></p> <p>Proactive monitoring is not just about alerts. It also provides insight. Over time, monitoring data helps identify recurring problems, weak points, and trends. This allows IT providers and internal teams to make better decisions about upgrades, security policies, user training, patching, and resilience.</p> <p>Instead of repeatedly fixing the same issues, organisations can address the root cause. That shift from firefighting to continuous improvement is where proactive monitoring delivers real value. It creates a more stable, secure, and predictable IT environment.</p> <p><strong>Conclusion: Prevention Protects Productivity, Security, and Reputation</strong></p> <p>The best IT issues are the ones users never experience. Proactive monitoring helps make that possible by identifying problems early, reducing downtime, improving security, and preventing small warning signs from becoming major incidents.</p> <p>Whether it is monitoring Microsoft 365 for early signs of tenant compromise, watching client PCs for malware, responding to AI-driven phishing and automated attacks, or checking the health of critical infrastructure, the principle is the same: prevention is better than cure. By spotting problems before they cause harm, businesses can protect their people, their data, and their reputation.</p> <p>Waiting until something breaks can be expensive at best, catastrophic and business ending at worst.</p> <p>Monitoring it before it has any incidents is smart, be smart, protect your business investment.</p> <p><strong>How does this impact my business?</strong></p> <p>If you think you don't need proactive monitoring, think again.  There is one hard rule in IT, it is not if a company gets attacked, it is when a company gets attacked.  Every company experiences IT cyber attacks no matte their size.  It is a numbers game, especially with automated attacks.  Whilst they often target well known companies or large corporations, they will also opportunistically attack everything and anything, just because a lot of the time it is opportunistic, automated probing and attack.  </p> <p>The other consideration is if you pay for a proactive service and don't think its worth it so you want to either cut back or cancel, because nothing has happened and especially as the cost of living increases. </p> <p>This is a fools errand, and here is why.  The reason you haven't noticed anything is because the monitoring is working and preventing the issues from occurring.  We give our clients peace of mind by providing monthly reports showing a list of the attacks that have been prevented.  There are many attack surfaces these days, such as web browsing, emails, shared online data, pen drives, social media, messaging platforms and texts etc.  The list is long and growing.  There are more exploits being discovered each day, more attacks, more sophisticated and complex attacks.</p> <p>There have been documented cases now where an organisation has been compromised through fake AI voice messages that were generated by sampling video from social media such as Linked-In where enough was sampled for AI to be able to spook the voice of a senior person in the organisation authorising payments to criminals.  The threats are becoming more complex, so are the threat detections, it is war of artificial intelligence, with good vs bad.</p> <p>If you want more information regarding proactively protecting your business from the ever changing threat landscape, or if you would like to see sample reports to see the type of information that is generated call us on <strong>01722 411 999</strong>.  We can even run a scan on your data, free of charge, to show you how many threats are <strong>ALREADY</strong> inside your organisation, it might be quite enlightening.  </p> Wed, 17 Jun 2026 00:00:00 +0000 Your Staff Are Now the Weakest Link: How AI Is Making Social Engineering Attacks Smarter https://www.thesilvercloudbusiness.com/blog/your-staff-are-now-the-weakest-link-how-ai-is-making-social-engineering-attacks-smarter https://www.thesilvercloudbusiness.com/blog/your-staff-are-now-the-weakest-link-how-ai-is-making-social-engineering-attacks-smarter <p>AI-powered phishing, voice cloning and business email compromise are changing the cyber threat landscape for UK businesses. While firewalls, endpoint protection and password policies still matter, attackers are increasingly bypassing technical controls by targeting people instead. Social engineering attacks have become faster, cheaper and far more convincing because AI helps criminals write credible messages, imitate trusted voices and personalise scams at scale.</p> <p>The biggest shift is not just in the technology, but in how it is used to manipulate behaviour. Modern AI scams use social engineering to condition victims over time, building familiarity, credibility and urgency across email, phone calls, messaging platforms and video meetings. Instead of relying on one obvious phishing email, attackers can now create believable multi-step conversations that feel like normal business activity.</p> <p><strong>How AI is making social engineering attacks more effective</strong></p> <p>Traditional phishing used to leave clues: poor grammar, odd phrasing, generic greetings and obvious formatting mistakes. AI strips many of those warning signs away. Criminals can generate fluent, professional language in seconds, translate it into different languages, tailor it to a specific department and even mirror the writing style of a manager, supplier or customer. Voice cloning and deepfake tools take this a step further by recreating trusted identities in phone calls, voicemails and video meetings.</p> <p>This matters because social engineering works by exploiting human instincts: trust, helpfulness, speed and fear of getting something wrong. AI amplifies each of those triggers. It allows attackers to test different messages, refine what works and run campaigns across email, SMS, collaboration platforms and phone calls. According to the <strong>2025 Verizon Data Breach Investigations Report</strong>, the human element remains involved in around 60% of breaches, underlining how often people are still the route in for attackers. It is also why AI is such a force multiplier for fraud and compromise.</p> <p>Examples of AI-powered scams affecting businesses today</p> <ul> <li><strong>Executive impersonation and payment fraud</strong>: Attackers use AI-written emails or cloned voices to pose as senior leaders and push urgent payment requests. In one widely reported 2024 case in Hong Kong, a finance employee was deceived during a fake video call involving deepfake identities of executives and transferred roughly US$25 million.</li> <li><strong>Voice cloning and vishing</strong>: Criminals can create realistic voice clones from short public audio clips, then call staff pretending to be a director, supplier or colleague. These calls are designed to bypass caution by sounding familiar and authoritative.</li> <li><strong>Helpdesk and password reset manipulation</strong>: Social engineering groups increasingly target support desks, persuading staff to reset credentials or MFA methods. Recent UK reporting around major retail incidents has highlighted how operational teams and helpdesks can become prime targets when attackers want the easiest path in.</li> <li><strong>Fake recruitment and job scams</strong>: AI-generated recruiter profiles, job descriptions and follow-up messages make employment scams look highly credible. These are used both to steal personal data and to move conversations onto less secure channels where victims are easier to manipulate.</li> <li><strong>Supplier and invoice fraud</strong>: AI helps attackers mimic real suppliers, past invoice language and purchasing patterns, making payment diversion emails far more believable than the old “change our bank details” scam.</li> </ul> <p><strong>Why AI social engineering scams work: the conditioning effect</strong></p> <p>The most effective social engineering attacks are rarely a single message out of nowhere. They are staged. An attacker may first connect on LinkedIn, then send a harmless email, then reference a real supplier, project or meeting, and only later introduce the request—click this link, share that code, approve this payment, reset that account. AI makes that process easier to scale because it can maintain consistent language, remember context, adapt responses and keep the conversation feeling natural.</p> <p>This is what conditioning looks like in practice: repeated contact that lowers suspicion, use of familiar names and systems, carefully timed urgency, and an appeal to routine business behaviour. The victim is not simply tricked—they are guided. By the time the harmful request arrives, it may feel consistent with everything that came before. That is why experienced, intelligent employees still get caught out. These attacks are designed to exploit normal behaviour, not ignorance.</p> <p><strong>How businesses can reduce the risk of AI-powered social engineering</strong></p> <ul> <li>Train for modern scams, not old phishing clichés. Staff need to recognise AI-polished messages, voice impersonation, fake urgency and multi-step manipulation—not just spelling mistakes.</li> <li>Introduce robust verification processes. Payment changes, password resets, sensitive file requests and MFA changes should always require a second channel of verification.</li> <li>Protect your public footprint. The more detail attackers can gather about your people, projects and structure, the more convincing their lures become.</li> <li>Support your helpdesk and frontline teams. These teams are often targeted because they are helpful, busy and operationally critical. Give them scripts, escalation paths and permission to slow things down.</li> <li>Use layered controls. Awareness matters, but it cannot stand alone. Pair training with strong identity controls, conditional access, phishing-resistant MFA and monitoring for unusual account activity.</li> </ul> <p>The uncomfortable truth is that employees are now on the frontline of cyber security. They are being targeted by AI-powered phishing, deepfake fraud, vishing and business email compromise attacks that are engineered to look legitimate and feel routine. For organisations, that means cyber security can no longer focus only on systems and software. It must also address human trust, verification processes and the ways social engineering attacks manipulate behaviour over time.</p> <p>If your business wants to reduce cyber risk in the AI era, start by recognising that the threat has changed. Today’s attackers do not just exploit software vulnerabilities—they exploit people, processes and trust. The most vulnerable employee is often not the careless one, but the conscientious member of staff facing an AI-enabled scam that sounds credible, looks familiar and arrives at exactly the wrong moment.</p> <p><strong>How does this impact my business?</strong></p> <p>Threats are evolving at a rapid pace and a lot of traditional security tools are keeping pace, making some organisations that rely on basic security measures vulnerable.  If you have been impacted by an AI scam or would like advice or more protection measures, call us on <strong>01722 411 999</strong></p> Wed, 10 Jun 2026 00:00:00 +0000 Don't Fall Victim To A Sextortion Email https://www.thesilvercloudbusiness.com/blog/dont-fall-victim-to-a-sextortion-email https://www.thesilvercloudbusiness.com/blog/dont-fall-victim-to-a-sextortion-email <p>This week has been a bit like a blast from the past, having seen a significant increase in what's referred to as  "Sextortion" emails.  These used to be a common form of phishing but they dwindled into obscurity which is why it is interesting to see them make a resurgence.</p> <p>Sextortion are typically phishing emails sent to millions of recipients hoping that one or two will get through and cause panic or alarm with the reader.  One of the tricks they commonly use is with less secure email configurations is to spoof the email address of the recipient so they can pretend they have taken over the computer with a message like "you can see I have hacked your computer because I have sent this email from your account", which couldn't be further from the truth.</p> <p>Most of the time that one of these emails gets to someone's inbox is because of their email not having the correct settings or a proper security system in place.</p> <p>The emails that claim to have recorded the recipient in a compromising situation and threaten to send the video to friends, family, or colleagues unless a payment is made in Bitcoin. These messages are designed to create panic and embarrassment, pushing people to act quickly without stopping to think. In most cases, however, this is nothing more than a scare tactic and a form of phishing. The sender is bluffing, hoping fear will do the work for them.</p> <p><strong>This Is Phishing, Not Proof of a Hack</strong></p> <p>The important message for anyone who receives one of these emails is simple: do not engage, do not reply, and do not pay. Guidance from the National Cyber Security Centre says these so-called “sextortion” emails are a type of phishing attack. Criminals send them out in bulk and rely on fear, shame, and urgency to trick a small number of people into transferring cryptocurrency. They usually do not know whether the recipient has a webcam, whether they have visited any adult sites, or whether any compromising video even exists at all. They are guessing, and they are hoping the threat alone is enough to make someone pay.  If they genuinely had compromised your computer they would use either a still or a video clip proving it rather than relying on pure panic and an old password scraped from a data breach alone.  </p> <p>Sometimes these emails include an old password to make the threat seem more believable. That can be alarming, but it still does not mean the sender has access to your device or your camera. In many cases, those passwords have been taken from historic data breaches and are being reused as part of the scam. If a message includes a password you still use, change it immediately and make sure multi-factor authentication is enabled on the account. Otherwise, the email itself can usually be ignored, reported as phishing, and deleted.</p> <p><strong>What to Do If You Receive One</strong></p> <ul> <li>Do not reply to the sender.</li> <li>Do not pay the Bitcoin demand.</li> <li>Mark the message as phishing or junk and delete it.</li> <li>If it includes a password you still use, change that password immediately.</li> <li>Enable multi-factor authentication wherever possible.</li> <li>If appropriate, report suspicious emails to your IT team or security provider.</li> </ul> <p><strong>Prevention Is Better Than Panic</strong></p> <p>While these emails are typically just phishing and can usually be ignored, organisations should not rely on luck alone. A far better approach is to harden email security so that spoofed and malicious messages are less likely to reach users in the first place. That starts with proper email authentication and strong filtering controls.</p> <ul> <li>SPF (Sender Policy Framework) helps receiving mail servers verify which systems are authorised to send email on behalf of your domain.</li> <li>DKIM (DomainKeys Identified Mail) adds a digital signature to outgoing mail so recipients can confirm the message has not been altered and really came from your domain.</li> <li>DMARC (Domain-based Message Authentication, Reporting, and Conformance) builds on both SPF and DKIM by telling receiving servers what to do when a message fails those checks, while also providing reporting that helps identify abuse and misconfiguration.</li> <li>A robust email security service that provides content filtering, threat detection and prevention and protects from SPAM.</li> </ul> <p>Together, these controls make it much harder for attackers to spoof your organisation’s address and use your domain in phishing campaigns.</p> <p>Alongside SPF, DKIM, and DMARC, every business should use a robust anti-spam and anti-phishing filter to catch malicious messages before they reach the inbox. No single control is perfect, but layered protection greatly reduces risk. When strong technical controls are combined with staff awareness, phishing campaigns like these become far less effective.</p> <p>The bottom line is this: if you receive one of these threatening Bitcoin emails, treat it as phishing unless there is genuine, specific evidence to suggest otherwise. Do not panic, do not pay, and do not let embarrassment drive your decision-making. Delete the message, secure any affected accounts, and make sure your email environment is protected with SPF, DKIM, DMARC, and a dependable anti-spam filter.</p> <p><strong>What does this mean for my business?</strong></p> <p>If you are unsure if you have measures in place or want reassurance or any help with any of the above, call us on 01722 411 999 and we will be happy to help.  As we said earlier, prevention is better than panic.</p> Wed, 03 Jun 2026 00:00:00 +0000 How Can You Protect Yourself From A Third Party's Poor Security Practices https://www.thesilvercloudbusiness.com/blog/how-can-you-protect-yourself-from-a-third-partys-poor-security-practices https://www.thesilvercloudbusiness.com/blog/how-can-you-protect-yourself-from-a-third-partys-poor-security-practices <p>We used to say there were two certainties in life: death and taxes. Now there is a third: at some point, often through no fault of your own, your personal data may be leaked, sold, or exposed online.</p> <p>The good news is that while you cannot remove the risk entirely, you can reduce your exposure and take action if an organisation fails to protect your information.</p> <p><strong>Why data exposure has become the new normal</strong></p> <p>Every order, signup, app, and account adds to your digital footprint. Businesses collect data, brokers trade it, and criminals target it. Even careful people can be caught in a breach. In the UK, organisations must report certain breaches to the <strong>Information Commissioner’s Office (ICO)</strong> within 72 hours and tell affected individuals quickly if the risk is high.</p> <p><strong>How to tighten your personal data controls</strong></p> <p>Protecting your data is about reducing exposure, making stolen information less useful, and spotting problems early.</p> <ul> <li>Use a password manager and strong, unique passwords.</li> <li>Turn on multi-factor authentication for email, banking, and social accounts.</li> <li>Review privacy settings and remove permissions you do not need.</li> <li>Share less personal information unless it is truly necessary.</li> <li>Keep devices, browsers, and apps updated.</li> </ul> <p><strong>Use secure products that help you spot trouble early</strong></p> <p>Good habits matter, but the right tools help too. Reputable antivirus and endpoint security can block malware and unsafe websites, while monitoring tools can flag unusual logins, suspicious behaviour, or exposed credentials before a small issue becomes a major one.</p> <ul> <li>Choose trusted security software with automatic updates and real-time protection.</li> <li>Use device encryption and screen locks on laptops and phones.</li> <li>Back up important files regularly.</li> <li>Monitor bank accounts and key online services for unusual activity.</li> </ul> <p><strong>What to do if a business leaks your data through poor security</strong></p> <p>If a business exposes your data, act quickly. Contact the organisation through its official channels, ask what happened and what data was involved, and change affected passwords immediately. If financial details or identity documents may be at risk, contact your bank or provider and monitor accounts closely.</p> <ul> <li>Keep records of messages, calls, and screenshots related to the breach.</li> <li>Watch for phishing, scam texts, and fake compensation offers.</li> <li>Check for unauthorised activity and change security questions if needed.</li> <li>Complain to the ICO if you believe the organisation mishandled your data.</li> <li>In the UK, you may be able to seek compensation if the breach caused loss or distress.</li> </ul> <p>Keep evidence of the breach and its impact. If the consequences are serious, consider speaking to a qualified solicitor or specialist adviser. You do not have to accept the fallout quietly if a business failed to protect your information.</p> <p><strong>How does this affect you or your business?</strong></p> <p>Data leaks are now a routine risk of modern life. But you are not powerless. Share less, secure more, use trusted tools, and know your rights when organisations get it wrong. </p> <p>If you would like more information about tools such as secure password managers, real time monitoring, penetration testing, removing information from data brokers or anything that might have affected in this article, <strong>call us on 01722 411 999</strong> and we can provide help and advice.  </p> <p><em>This article is for general information only and is not legal advice. If you have been affected by a serious data breach, consider seeking guidance tailored to your situation.</em></p> Wed, 27 May 2026 00:00:00 +0000