Automated IT Support and Monitoring

  • Introduction

    What Is Automated IT Support and Monitoring?

    Automated IT support and monitoring identifies potential problems within a business that can be rectified before they cause any issues. For example if a hard disk is starting to develop a fault, it can detect this and flag up a warning so that you can be notified and we can arrange for the hard disk to be replaced before it actually fails and loses data.

    These tools provide businesses with an additional layer of proactive IT support.

    Introduction
  • Our approach

    Industry Leading Automated IT Support Monitoring Tool

    The Silver Cloud Business provides businesses with IT support where we use industry leading Datto for our managed IT service which includes automated monitoring.

    This automated IT support monitoring tool provides us with an asset list for businesses on the managed IT service where we can enter the details of all components of the infrastructure that are under IT support, including IT network equipment such as routers switches and wireless access points, accessories such as printers and security devices such as firewalls.

    Get remote IT support

     

Featured Case Study

  • Sector / Charity

    What our clients say - Salisbury Foodbank

    Maria Stephenson - Salisbury Foodbank Manager

    Silver Cloud understood our needs as a small charity in a larger network of charities and have been instrumental connecting our core team and trustees via MS365, including training, network support and telephony. We are confident our documents are safe and secure. Silver cloud are not just at the end of the phone, they are physically by your side when you need them to be. Providing solutions to external internet outages to allow us to continue supporting people in crisis in our community. They have also been kind to gift us charitable laptops when our outreach has expanded. Our charity is driven to support local people, working alongside local business’ is just as important to us. Their engineers have become part of our extended foodbank family.

    What our clients say - Salisbury Foodbank

The Silver Cloud Business Can Help Transform How Your Business Operates and Collaborates.

Contact us today for more information or advice about Automated IT Support and Monitoring and how it can help benefit your business.